Privacy policy - Desert Glow Soap Co.

Effective Date: October 28, 2025

1. Introduction

Welcome to Desert Glow Soap Co. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website desertglowsoap.com and when you purchase our handcrafted products.

2. Information We Collect

A. Information You Provide

  • Name, email address, billing and shipping address, payment information (though payment processors handle card details).

  • Optional communications such as when you send us a message via contact form or sign up for our newsletter.

B. Information Automatically Collected

  • Device information (browser type, IP address, operating system).

  • Log data such as pages visited, time spent, and referral sources.

  • Cookies and similar tracking technologies.

C. Additional Information (Optional)

  • If you sign up for our newsletter or promotions, we may store preferences or survey responses.

3. How We Use Your Information

We use the data we collect for purposes such as:

  • Processing and fulfilling your orders (billing, shipping, confirmations).

  • Communicating with you about your order, or responding to inquiries.

  • Improving and optimizing our website, products, and customer experience.

  • Marketing and promotional emails (only if you opt in) — you can unsubscribe at any time.

  • Protecting our business, detecting fraud and ensuring security.

4. Sharing Your Information

We do not sell your personal data. We may share information with third-party service providers to assist with payment processing, shipping, analytics, and marketing. These include payment processors, shipping carriers, and website platform providers. Our service providers are required to keep your data confidential and secure.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in and remember your preferences.

  • Understand how you use our website so we can improve user experience.
    You can disable cookies via your browser settings, but note that some site features may not function as intended.

6. Your Rights & Choices

Depending on your region, you may have rights regarding your personal data, including:

  • Accessing or obtaining a copy of your information.

  • Requesting correction or deletion of your data.

  • Opting out of certain marketing communications.
    To exercise your rights, please contact us at www.desertglowsoap.com.

7. Data Retention

We will retain your personal information as long as necessary to fulfill the purposes outlined above, or as required by law. For example, we keep order information to manage warranties, refunds (when applicable), or accounting purposes.

8. Security

We take reasonable measures to help protect personal data from unauthorized access, loss, or misuse. While we strive for security, no system is completely risk-free; we cannot guarantee absolute security of your information.

9. International Transfers

If you are located outside the United States and provide information to us, please note that we may transfer your data to the U.S. By using our website, you consent to such transfers.

10. Children’s Privacy

Our products are intended for adult use and our website is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect when changes were made. We encourage you to review the policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: www.desertglowsoap.com
Company: Desert Glow Soap Co.
Location: Syracuse, Utah, United States