Terms and Conditions
Effective Date: October 28, 2025
1. Overview
These Terms & Conditions govern your access to and use of desertglowsoap.com, owned and operated by Desert Glow Soap Co. By using our Website or purchasing our products, you agree to be bound by these Terms.
If you do not agree, please do not use this Website.
2. Online Store & Product Information
We handcraft our products in small batches, which means:
Variations in color, design, shape, and weight may occur.
Photos on the Website are representations, not exact replicas of the product you will receive.
We reserve the right to modify or discontinue products at any time.
3. Pricing & Payment
All prices are listed in U.S. Dollars and may change without notice.
We reserve the right to refuse or cancel orders in cases including:
Pricing errors
Suspected fraud
Payment authorization failure
Payment must be successfully completed before an order ships.
4. Shipping & Delivery
Shipping timelines are estimates only. Delays may occur beyond our control.
Once orders are delivered by the shipping carrier, we are not responsible for lost, stolen, or damaged packages.
For more details, see our separate Shipping Policy.
5. Returns & Refunds
Due to the personal nature of skincare products, we cannot accept returns or exchanges.
If there is an issue with your order, please contact us within 7 days of delivery so we can help resolve it.
For more details, see our Returns Policy.
6. Health & Allergy Disclaimer
All ingredients are disclosed so customers can make informed choices.
Products are made in a home environment where common allergens may be present, including nuts, dairy, gluten, and botanicals.
By purchasing, you acknowledge and agree that:
You are responsible for reading product descriptions and ingredients.
Desert Glow Soap Co. is not liable for allergic reactions, sensitivities, misuse, or adverse effects.
If irritation occurs, discontinue use immediately.
7. Intellectual Property
All content on this Website, including branding, images, product names, and descriptions, is the property of Desert Glow Soap Co. and protected by copyright and trademark laws.
You may not reproduce or use our content without written permission.
8. Prohibited Uses
You agree not to use the Website for any unlawful or harmful purposes, including but not limited to:
Attempting unauthorized access
Using automated systems to extract data
Interfering with Website security or functions
9. Limitation of Liability
To the fullest extent permitted by law, Desert Glow Soap Co. is not liable for:
Any indirect, incidental, or consequential damages
Losses related to product use, website use, or inability to use the Website
Your sole remedy for dissatisfaction with our Website or products is to stop using them.
10. Personal Information
Your submission of personal information is governed by our Privacy Policy, available on our Website.
11. Third-Party Services & Links
Our Website may contain links to third-party sites. We are not responsible for the content, policies, or actions of any third-party services.
12. Changes to Terms
We may update these Terms & Conditions at any time. The “Effective Date” above will reflect when changes were made. Continued use of our Website means you accept any updates.
13. Governing Law
These Terms are governed by the laws of the State of Utah, United States.
14. Contact Information
For questions about these Terms & Conditions, please contact us:
📩 Website: www.desertglowsoap.com
📍 Location: Syracuse, Utah, United States